Samsung Galaxy S II, Who's interested?

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23 posts

Geek

#460024 18-Apr-2011 11:10

So Mobicity are a bit dodge with sending their items, what about their after-sales support. Clove or Mobicity? I think that is the deciding factor as I bought a sgs from eking a few weeks ago, the button went lop-sided(still worked but was a pain) and so far I am not impressed with their "I cannot see anything wrong with it" attitude :-/

nzgeek

618 posts

Ultimate Geek

#460193 18-Apr-2011 16:13

vinnieg: But I am avoiding Mobicity from what was said on the other forum...ie they aren't registered for GST and on the customs declaration forms they put items under a lower value and false phone name.

According to Mobicity's NZ web site, all phones are sent to their Sydney warehouse, then on to either Auckland or Wellington, then on to the customer. As they're receiving the phone, not the customer, they're responsible for customs and GST. If there's anything dodgy going on, the customer isn't liable for it.

Hamiac: So Mobicity are a bit dodge with sending their items, what about their after-sales support. Clove or Mobicity?

The big problem with ordering from Clove is that they're based in the UK. If anything happens that requires you to send them back the phone, the shipping will be expensive and take days at best.

One of my workmates had a good experience with Mobicity last year. He urgently wanted a HTC Desire HD, and bought from them as they had the phone "in stock". When he found that "in stock" meant "in stock in overseas warehouse" (which seems to be common with phone importers), he cancelled the order. They were quick to respond, and quick to refund his money.

I know that this is pre-sales service, not after-sales, but it's certainly a good sign. And if you do need to send the phone back, you don't need to send it to the other side of the world.

kiwitrc

4123 posts

Uber Geek
Inactive user

#461171 21-Apr-2011 08:17

Latest S2 ad. Whats even better, it seems to work with a KIWI accent.

Kopkiwi

2617 posts

Uber Geek
Inactive user

#461216 21-Apr-2011 09:38

After seeing the rumoured price of the HTC Sensation, the Galaxy II has jumped to the head of the que.

K1000716

569 posts

Ultimate Geek

#461219 21-Apr-2011 09:44

Unfortunately HTC didn't put a quad band 3G radio in the Sensation. For a flagship phone I think this is a bit of an oversight.

What was the price you saw?

Spong

1005 posts

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#461254 21-Apr-2011 11:17

I ordered my GS2 from Clove on 16th April and now I can't wait :-)

Clove have told me that they expect all orders placed up until the end of this week will be delivered from their first shipment due to be shipped out from 3rd of May.

Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz

K1000716

569 posts

Ultimate Geek

#461262 21-Apr-2011 11:32

It'll be interesting to see how long Clove take to deliver vs Mobicity. I firmly believe Clove will be quicker (depending on Customs...).
I'm not expecting mine until the week of the 9th. I hope it'll be here the week before, but don't have high expectations for a fast delivery. The waiting is killing me!!

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nzgeek

618 posts

Ultimate Geek

#461368 21-Apr-2011 16:12

Clove should be quicker. On whatever date stock is made available, Clove can send direct to purchasers. With Mobicity, it has to go to their Sydney warehouse, then to the Auckland or Wellington distro centre, then on to customers.

The only way that Mobicity could end up being quicker is if Customs have a backlog (and if commercial shipments have priority), or if they pull out a Clove phone for a random thorough inspection.

Ambrose_1

252 posts

Ultimate Geek

#461413 21-Apr-2011 18:21

I should stop reading this thread, I'll probably end up buying the phone before I get to the UK now.

NZtechfreak

4649 posts

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#461424 21-Apr-2011 19:04

I ordered mine in late Feb/early March, can't quite remember exactly, since either of those timeframes is shrouded in the mists of times past... To say I'm waiting rather badly is understatement. Still waiting to hear about my MHL cable from the MHL consortium too, they don't have too long to sort it out now!

Twitter: @nztechfreak
Blogs: HeadphoNZ.org

Hamiac

23 posts

Geek

#461447 21-Apr-2011 20:42

I thought I saw Clove selling MHL cables under acessories for sgs2? and they were in stock?

vinnieg

2260 posts

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#461694 22-Apr-2011 22:23

Did they film the adverts here?
http://www.youtube.com/watch?v=T6RyaGPQSbg

That looks to me like a:
- Ford Falcon but the video has been flipped...to make it look American
- with a fake, computer generated NZ number plate if you pause it?
- Car in background looks like a dirty Honda Jazz(with backwards number plate)

Hamiac: I thought I saw Clove selling MHL cables under acessories for sgs2? and they were in stock?

Don't think they have yet, otherwise I would've bought one with my order earlier today :)

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

Ambrose_1

252 posts

Ultimate Geek

#461698 22-Apr-2011 22:50

Could be, the interior of the car is left hand drive as well and looks like the Falcon interior as well. Can that be achieved by flipping the video?

Suppose it would easily be Australian filmed too.

lokhor

2858 posts

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#461733 23-Apr-2011 09:39

@vinnieg nice spotting with the ad, could've been filmed here or Aus.

as for the ad content - the voice control, can't the SGS 1 already do that?

All comments are my own opinion, and not that of my employer unless explicitly stated.

vinnieg

2260 posts

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#461735 23-Apr-2011 09:46

lokhor: @vinnieg nice spotting with the ad, could've been filmed here or Aus.

as for the ad content - the voice control, can't the SGS 1 already do that?

Yeah our current phones already seem too? Same with the Nexus S, so not sure if it's a slightly upgraded version or if it's exactly the same as our current one

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

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