Well look maybe I am being too judgemental. I might be pleasantly surprised. I wish them all the best.
There are some good network builders around. But if Fairfax are already in a market where they are struggling to make money, where people "expect their news for free" because thats what was has been happening on the internet for the last 20+ years. And both Fairfax and NZME are too fairful of putting up paywalls because they worry it will hurt their business. Then starting up an ISP is what @sbiddle said, crazy.
@michaelmurfy I didn't mention any other providers, some are working out their problems and making improvements that I am aware of. But as a customer having to deal with overseas call centres who have no idea where towns etc are physically located is bad for starters. Now we will compound that with shipping everyone budget all-in-one routers that try and do VoIP, Routing, WIFI, Switching, perhaps some content filtering and maybe a DSL Modem (which may or may not get used depending on the connection type). Then people just call up expecting to be able to stream 1080p or 4K from a TV at the other end of the house because they have purchased 100Mbit+ fibre. Or maybe there are 6 people living in a large house, all with a smart phone, a couple of wireless TV's maybe and xbox and a couple of tablets & laptops. Then someone moans and calls their ISP because their internet runs bad. This is because the majority of the population don't understand the technology properly, and what is required for the network to perform well.
But I would be pretty disappointed if I had purchased a 100Mbit fibre connection and couldn't stream content at night because there is so much packet loss I only get 3Mbit, which is what I did see in one of the other threads, and the truenet nodes seem to reflect that is a problem for some people.
It will be marketed with all these wonderful pretty pictures of everything being amazing and running fast etc, but in reality if they dont have plans to deal with some of these items I have mentioned then it is a recipe for problems. Sure Vocus or Vodafone will probably buy it when they decide to throw the towel in.
And if you see an ISP selling unlimited data for ~$70 with a free install, they are bound to be losing money on that circuit or barely breaking even, surely they must only be after market share. Sparks prices are what they are because its feasible. The graphs I have seen over the last 18 months also show data usage per user doubling year on year (sometimes more than double). So the cost of delivering that needs to be factored into any equation as well.